Our Privacy Policy
At Happy Plate, we are committed to protecting and respecting your privacy.
1. Who We Are
Happy Plate is a premium catering company based in London, dedicated to delivering exceptional catering services. Our website is www.happyplate.co.uk, and our business address is Camden Town, NW1 9AW.
2. Data We Collect
We may collect and process the following types of data about you:
Personal Information: Your name, email address, phone number, and any other contact details you provide when making an enquiry or booking our services.
Payment Information: If you make a purchase or payment, we may collect your payment card details and billing information.
Service Preferences: Information about your catering preferences, event details, and any special requirements.
Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform when you visit our website.
3. How We Use Your Data
We may use your personal information for the following purposes:
Service Provision: To provide and manage our catering services, including processing orders, bookings, and payments.
Communication: To respond to your enquiries, provide updates on your booking, or inform you of any changes to our services.
Marketing: With your consent, we may use your contact information to send you promotional materials or updates about new services or events.
Legal Obligations: To comply with applicable laws and regulations, including tax and accounting obligations.
4. How We Share Your Data
We will not share your personal data with third parties, except in the following cases:
Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors) to facilitate transactions and provide our services.
Legal Requirements: We may disclose your personal data where required to do so by law or to protect our rights or those of others.
5. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partners. Please note that we are not responsible for the privacy practices of these external sites. If you follow a link to any of these websites, please check their privacy policies before you submit any personal data to them. We encourage you to be aware when you leave our website and to read the privacy statements of each website you visit.
6. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. This includes implementing security measures such as encryption and secure servers. However, no online service is 100% secure, and we cannot guarantee the absolute security of your data.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, your data will be securely deleted.
8. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to correct any inaccuracies in your personal data.
Erasure: You have the right to request that we delete your personal data in certain circumstances.
Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
Data Portability: You have the right to receive your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at: [Info@happyplate.co.uk]
9. Cookies
Our website uses cookies to improve user experience and analyse website traffic.
10. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or through our website.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.